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At Ralli’s Online Store, we prioritize customer satisfaction and aim to provide a seamless shopping experience. However, due to the nature of our products, particularly syrups in liquid form, we have instituted a strict no-return policy once the product has been dispatched from our warehouse. Below are the guidelines outlining our return process and eligibility criteria:

  1. No Returns Accepted: Once syrups have been shipped from our warehouse, we do not accept returns or exchanges. This policy is established to uphold the quality and safety standards of our products.
  2. Quality Assurance: Rest assured, we take extensive measures to ensure the highest quality of our syrups before they are dispatched. In the unlikely event that you receive a damaged or defective product, please reach out to our customer support team promptly for assistance.
  3. Reporting Damaged or Defective Products: If you receive a damaged or defective product, please notify our customer support team within 48 hours of receiving your order. We may request photographic evidence of the damage or defect to facilitate the refund or replacement process.
  4. Cancellation Policy: Orders can be canceled within 24 hours of purchase, provided they have not yet been shipped. Once an order has been dispatched, it cannot be canceled or returned.
  5. Refunds and Replacements: Refunds or replacements for damaged or defective products will be handled on a case-by-case basis. Our dedicated customer support team will provide guidance and assistance tailored to the specific circumstances of each situation.

By placing an order on www.rallisonlinestore.com, you acknowledge and agree to adhere to our no-return policy for syrups in liquid form. Should you have any inquiries or require clarification regarding this policy, we encourage you to contact us before finalizing your purchase.

We appreciate your trust in Ralli’s Syrups and thank you for your understanding and cooperation in adhering to our return policy guidelines.

 

*No Return Policy*

Thank you for shopping at Ralli’s Online Store. We want to ensure your satisfaction with every purchase you make on our website. However, due to the nature of our products, specifically syrups in liquid form, we have a strict no-return policy once the product has been shipped. Here are the details of our no-return policy:

1. *No Returns:* We do not accept returns or exchanges for syrups once they have been shipped from our warehouse. This policy is in place to maintain the quality and safety of our products.

2. *Quality Assurance:* We take every precaution to ensure that our syrups are of the highest quality before they are shipped. However, if you receive a damaged or defective product, please contact us immediately for assistance.

3. *Damaged or Defective Products:* If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving your order. We may require photographic evidence of the damage or defect to process a refund or replacement.

4. *Cancellation Policy:* Orders can be canceled within 24 hours of purchase before they are shipped. Once an order has been shipped, it cannot be canceled or returned.

5. *Refunds and Replacements:* Refunds or replacements for damaged or defective products will be processed on a case-by-case basis. Our customer support team will guide you through the process based on the specific situation.

By placing an order on www.rallisonlinestore.com, you agree to abide by our no-return policy for syrups in liquid form. If you have any questions or concerns regarding this policy, please contact us for clarification before making your purchase.

Thank you for choosing Ralli’s Syrups . We appreciate your understanding and cooperation.